Tuesday, April 1, 2014 at 4:30pm-6:00pm CST


Location: Face to face at Global Campus: 3300 Market St., Suite 402, Rogers, AR and Online via Blackboard Collaborate

Register Today!!! https://secure.sceao.uark.edu/EventCalendar/default.aspx

Recent trends indicate a growing need for U.S. businesses to develop cultural competencies for working with foreign nationals and with diverse populations in their own organizations.

The Society for Human Resource Management provides excellent tools for professionals through GlobeSmart®, an online reference tool providing quick access to extensive knowledge on how to conduct business effectively with people from other countries around the world. This presentation will explore six of the sixty global cultures covered in GlobeSmart: United States, China, Mexico, India, and Russia. Cultural competency training in the workplace is a timely and strategic need in today's global economy.

Key comparisons made will cover currency, greeting, handshake, seating arrangements, business cards, doing business, agreements, being social and who pays - all matters that may seem small, but can make or break a deal or offend a team member from another country.

At the end of this program, participants will be able to:

  • Cite workplace trends indicating the need for organization-wide cultural competency.
  • Defend the need for culturally-aware competency planning.
  • Identify cultural differences in six key business activities.
  • Access a tool for training managers, supervisors and staff on how to conduct business with people of diverse backgrounds.

About the Instructor:

William "Ricky" Teague, M.A., SPHR, is the Global Campus go-to authority on workplace cultural competency. As a member of the Society of Human Resource Management, Teague has been working with GlobeSmart since it was first introduced as a resource for professionals seeking guidance on issues of cultural competence related to the workplace and international business. Teague's career in human resources spans four decades of increasing responsibility in human resource management and development. Teague has been on staff at Global Campus for over three years. He is responsible for classes in cultural competency, project management and records retention. Teague also teaches the Employment and Labor Relations module for the SHRM Learning System Prep Course for PHR and SPHR and has been on faculty in the operations management program in the College of Engineering at the University of Arkansas for the past 12 years. Teague is on the board of NOARK, the northwest Arkansas chapter of the Society for Human Resource Management, a member of NWA-ASTD, and a frequent speaker throughout the region. In addition, Teague is the principal of his own strategic human resources consulting firm called TransAmericas Human Resources.