September Membership Meeting

Which comes first: Diversity or Inclusion?

Categories: Membership Meeting

NOARK is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP℠ or SHRM-SCP℠. This program is valid for 1.00 PDCs for the SHRM-CP℠ or SHRM-SCP℠. For more information about certification or recertification, please visit

This event is approved for HRCI credits

The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval. This Program has been approved for 0.99 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HRCI website at

The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.

The best way to describe Diversity & Inclusion is in the following statement: “Diversity is getting invited to the dance. Inclusion is being invited to dance.”

In this presentation we will be covering an overview of SHRM D&I initiatives, progress made so far in 2019 and practical ways to promote true Inclusion in your organization. Specific topics will include but not be limited to the Gender Pay Gap, Mental Illness and other “Unseen” Disabilities, Getting Talent Back to Work, Hiring Veterans, #MeTooMovement and its effects, and Hiring Individuals over the age of 50. Essentially, we will come to a real world understanding of how to make “being invited to dance” a reality for so many that are in our organizations but do not feel a true sense of belonging.

SPEAKER: Glenda Caton, SHRM-SCP, Owner Caton Consulting, LLC

Glenda Caton, SHRM-SCP is the owner of Caton Consulting, LLC which offers guest service, food and beverage training and all areas of Human Resources compliance plus Employee Relations consulting. She has 15+ years of management, Human Resources and Hospitality training and development experience. She holds a Bachelor’s in Business Administration with an Emphasis on Human Resource Management.

She has created many employee engagement programs, built two HR departments, analyzed and implemented new payroll and benefits systems.  She is well-versed in Workers’ Comp, ADA, and FMLA cases. She has also created and managed Wellness programs, written and revised Handbooks to meet EEOC and all legal standards.

She is a Board member of Central Arkansas Human Resource Association (CAHRA) and has served in roles of Programs and Membership Chairs and currently serves as the Workforce Readiness Director leading the committee in community outreach by facilitating classes for soft skills, resume writing, mock interviews and partnering with city initiatives to employ and educate at-risk individuals. She works with her committee to bring education to local and state leaders to assist in bridging the gap between current employers and candidates with backgrounds. Specifically, transportation to outlying areas of Little Rock and the need for expanded childcare.

As a College Relations Committee member, she revived the UALR Student HR Society that continues to thrive and speaks to the new members on topics as requested to assist in development as HR professionals.

She is an active member of Arkansas SHRM (ARSHRM) State Council and has served as the Young Professionals Director. She currently serves as Diversity Director. In this role, she is a liaison between the local chapters and State Council regarding Diversity initiatives performed by the chapters on behalf of National SHRM. She has taken their initiative to “Get Talent Back To Work” and begun education among employers to understand their rights, protections as well encourage leaders to transcend beyond the old school recruiting methods to truly be an “All-Inclusive Employer.”

She facilitates courses for the National Business Institute to include Navigating the Bermuda Triangle of ADA, Workers Comp and FMLA as well as proper progressive disciplinary/termination processes. She has also created an HR Workshop for the Small Business Administration & Go Forward Pine Bluff to assist small business owners in all areas of HR to include recruiting, onboarding, training & compliance.

She is a guest speaker and panelist on topics such as Harassment, Diversity and Workforce initiatives for organizations such as Remington College, UALR, CAHRA, Law Conferences, the Arkansas Truckers’ Association Self-Insured Meetings, and the Arkansas Association of Colleges & Employers.

Other areas of service include serving as Our House, Women & Children First, Children’s Advocacy Centers of AR, CASA volunteer, Immerse Arkansas, and Heifer International. 

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