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Company: Central Research Inc.

Location: Lowell, AR

Job Summary

Central Research is searching for a Human Resource Generalist to join our CRI team in Lowell, AR. This position will provide HR support primarily for the offices in Lowell and Springdale, AR. This position will report directly to the HR Manager.

Detailed Job Description

Provide Human Resources (HR) support for facilities of approximately 250 employees
Maintain compliance with all federal rules and regulations including EEOC, AAP, DOL Wage and Hour, FMLA etc.
Maintain accurate confidential employee files
Participate in the new hire process by completing pre-employment screening items, verifications, and providing internal new hire orientation to all new employees
Provide support to employees at all organizational levels concerning employee benefits program
Coordinate all paperwork for new hires, status changes and terminations
Report to HR Leadership on policy matters and provide guidance
Work with HR Leadership to conduct employee investigations, as needed
Complete post-hire requirements – I9 and E-Verify
Assist HR Leadership in interpreting and administering Human Resources policies and procedures, programs, and developing best practices
Assist with various HR tasks such as administering policies and programs as needed and as it relates to communicating benefits and SCA information
Answer employee requests and questions
Act as a liaison between employees and insurance providers
Build and maintain strong relationships with onsite staff - provide employee relations support
Present recommendations for process improvement and other changes to increase efficiency and productivity
Keep up-to-date with the latest HR trends and best practices
Assist with ad hoc HR projects
Execute the HR strategy to support the business unit
Administer exit interviews

About the Company

Central Research Inc. (CRI) was founded by Johnny Dillard, PhD, a retired Marine Corps Officer, Vietnam Veteran, and Army National Guard Lieutenant Colonel.

We provide management and financial services solutions to the federal, state, and commercial sectors. Our growth and success reflect our ability to deliver customized business solutions in a quality- and client-focused environment.

CRI’s expansion under Johnny’s leadership from 1999 through March 2018, included a Service Disabled Veteran Owned Small Business certification by the Center for Veterans Enterprise and an 8(a) certification by the Small Business Administration – all of which led to INC 5000 recognition of our company for six years in a row.

CRI has continued to grow from our small business roots and is currently a large business enterprise headquartered in Lowell, AR with eight satellite state offices.

Dr. Dillard and his son, Scott Dillard, worked to build Central Research into a strong, vibrant business dedicated to employing Veterans and disabled Veterans.

As President & CEO Scott Dillard’s leadership carries on the company’s founding values and service commitments.


Bachelor’s degree in Human Resources or related field and 2 years of experience in Human Resources or related field OR 5 years of experience in a Human Resources or related field
2 years of human resources experience
Understanding of HR functions and best practices
Highly computer literate with capability in email, MS Office, especially Excel

Preferred Qualifications:


Human Resources certification (e.g. SHRM-CP, PHR)
Knowledge of and familiarity with OFCCP regulations

Knowledge, Skills & Abilities:


Ability to communicate effectively on the phone and in-person as well as in writing
Effective HR administration and people management skills
Must be able to work independently and as a team player
Well-organized with the ability to multi-task and maintain confidentiality 
Excellent interpersonal skills with ability to flex communication style to all levels of the organization
Strong decision-making and problem-solving skills
Exposure to Labor Laws and employment equity regulations
Works well under pressure and meets tight deadlines