Focus on Employee Experience to Attract, Grow, and Retain Employees

June NOARK Membership Meeting

Categories: Membership Meeting

NOARK is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®. This program is valid for 1.00 PDCs for the SHRM-CP℠ or SHRM-SCP℠. For more information about certification or recertification, please visit

This event is approved for HRCI credits

This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).

The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

Session Description:
Are you seeing smaller qualified applicant pools? Seeing a dip in productivity and/or engagement? Experiencing higher than normal turn over rates? If you answered yes to any of these questions, then it’s time to start thinking about the employee experience to help attract, grow, and retain employees. Let’s start by putting the employee at the center of our strategy and start to understand their experience throughout the employee lifecycle so we can make improvements. 

Session Objectives:
By the end of this session, you will be able to:

  • Describe the meaning of employee experience and why it’s important
  • Evaluate how your organization is doing with employee experience throughout the employee lifecycle
  • Apply new approaches or ideas to improve the employee experience in your organization

Speaker: Ashley INgram, CPTD
Ashley Ingram is currently the Director of Talent Development at the University of Arkansas where she and her team are working to elevate employee onboarding, learning and development, engagement, and organizational development across campus to become an employer of choice. Her previous work experience includes developing workforce training through the University of Arkansas Global Campus, elevating the new employee experience at Sotheby’s, and managing global training and development programs at Transplace, an Uber Freight Company. Ashley was awarded the national award of, “One to Watch” through ATD based on her work in improving retention and engagement by designing and implementing a new employee onboarding program.

Ashley earned a Bachelor of Science degree in Psychology concentrating in Human Resources from Mansfield University of Pennsylvania and a Master of Education in training and development from Pennsylvania State University. She is also a Certified Professional of Talent Development (CPTD) through the Association of Talent Development (ATD).

Ashley is actively involved with ATD and served on the local NWA ATD Board for several years including serving as the VP of Programming, and then President. She is a new member of College and University Professional Association for HR (CUPA-HR).

Outside of work, Ashley likes to travel with her husband to see sporting events, explore new cities, and visit family and friends back home in Pennsylvania. During Covid she learned how to do handlettering and starting crafting as a way to destress and be creative.

Arkansas Blue Cross Blue Shield Springdale–NWA Corporate Center
5288 W Don Tyson Pkwy
Springdale, AR 72762