February NOARK Membership Meeting
Managing Through Change
Categories: Membership Meeting
Managing Through Change - 4 Steps To Guide You Through Turbulence
Change is good right? Change is good, but it s definitely not easy.
When you transform the way you do business, there is a rollercoaster of emotions and reactions and not that many smiley face emojis. Even when the change is needed, the transition can be difficult, frustrating and even immobilizing if it isn't handled properly. As a leader, how do you manage the stages of change and share a clear vision of hope and certainty? How do you lead your team forward confidently and assertively and keep morale high along the way? In this dynamic, information-packed session loaded with real-life examples, we give you the tools you need to lead change successfully.
Arm yourselves with coaching tips and insights on how to impact the four stages of change and move your team along the continuum: past shock and denial and on to exploration and commitment.
SPEAKER: Jennifer Lee
Jennifer Lee is an experienced keynote speaker, engaging educator, and talented facilitator. Jennifer has over 15 years of learning and development experience with a robust background in luxury hospitality, human resources, and training. As the former Learning and Development Director at the AAA Five Diamond-rated Waldorf Astoria Chicago and the former Learning Manager at
The Four Seasons Hotel in Chicago, Jennifer brings a rich perspective in leadership, management, service, hospitality and presentation skills training.
Jennifer works with both local and global companies including Abbott, Lurie Children's Hospital, Subaru, Discover, Omnicom Group, and the Chicago Fire. She was recognized by The New York Times for the training she developed to foster "intuitive service" in organizations and by Forbes for her expertise on executive presence. Jennifer was rated the #2 speaker at the Society for Human Resource Management Annual Conference, and was recently a keynote speaker at the SHRM Volunteer Leaders Summit. When she is not presenting, Jennifer can be found checking off her bucket list, which still includes attending the Oscars at least once in her lifetime.