Creating a Culture of Feedback

May NOARK Membership Meeting

Categories: Membership Meeting

NOARK is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®. This program is valid for 1.00 PDCs for the SHRM-CP℠ or SHRM-SCP℠. For more information about certification or recertification, please visit

This event is approved for HRCI credits

This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).

The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

Feedback is a gift. I’ve been told that most of my career and truly believe it. I also believe that ingraining feedback, both giving and receiving, into an organization’s culture can be more impactful than many other concepts and processes. So, if it is so great, why are more organizations not practicing a culture of feedback? Easy answer, feedback is hard! Giving and receiving; positive and constructive. No wonder there are so many books, trainings and content about it. In this session, we will look at the root of feedback, how to deliver and receive it effectively, and how to begin to create a culture of feedback within your organization.


Our agenda includes:

  • A discussion on why feedback is critical in organizations and how it can be impactful
  • What good feedback looks like
    • Giving
    • Receiving
  • How to build a culture of feedback within your organization

Learning objectives:

  • The importance of feedback within an organizational culture
  • How to give and receive feedback in the way that it will be most effective
  • The steps and processes HR professionals can use to build a culture of feedback within their organizations

 Note: This session will be delivered via, PPT, facilitated discussion, practice activities, and handouts.

SPEAKER: Kristi Spaethe, CEO, The People Perspective, LLC

Kristi Spaethe is the Chief Executive Officer of The People Perspective, LLC, an HR Consulting firm helping organizations realize their Best Practices in Human Resources. With over 15 years’ experience in “all things HR”, Kristi has worked with organizations such as QuikTrip, Solvay, NORDAM, WPX Energy, Unit Corporation, Two Men and a Truck – Tulsa, and various Chambers and Nonprofits across the region.

Kristi earned a Bachelor’s Degree in Psychology with a Human Resources Development option and also holds the PHR and SHRM-CP certifications.

Kristi is the current OKHR State Direct-Elect for the Oklahoma Human Resources State Council where she has served in prior various roles beginning in 2018. Kristi has also served in various roles with the Tulsa Area Human Resources Association, including President, since 2014. Additionally, Kristi has served on the Bixby Metro Chamber of Commerce Board of Directors and is a mentor and subject matter expert with SCORE Tulsa. Kristi also gives back to the community by giving her time to non-profit organizations such as Women in Recovery, Muddy Paws and Lindsey House.

Kristi received the President’s Award from the Tulsa Area Human Resources Association in 2016 and the Richard R. Messer Excellence in Human Resources award in 2019. She also received the Oklahoma Human Resources Award of Excellence in 2020. The People Perspective has also been nominated for various awards through TYPROS Boomtown Awards, the Bixby Metro Chamber of Commerce, Tulsa Chamber of Commerce Small Business Awards and the Broken Arrow Chamber of Commerce. The People Perspective was selected as the Small Business of the year in 2021 through the Bixby Metro Chamber of Commerce.

Kristi and her family reside in Broken Arrow, OK.

Arkansas Blue Cross Blue Shield Springdale–NWA Corporate Center
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Springdale, AR 72762