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Company: City of Fayetteville, AR

Location: Fayetteville

Job Summary

Do you want a career that offers variety and you get to work with amazing people? Do you want to develop yourself to become a seasoned HR professional? The City of Fayetteville is currently accepting applications for a Benefits Administrator. What are you waiting for?

Check it out and apply!

Detailed Job Description

1. Perform the day to day administration of health, dental, life and vision insurance.
2. Administer short and long term disability programs, 457 and 401a retirement savings plans, medical and dependent care flexible spending accounts, health savings account, accidental death & dismemberment insurance and supplemental insurance (cancer, accident, etc.).
3. Manage the benefits software systems including applications for benefits enrollment, data feeds to and from carriers, ACA monitoring and reporting and HRIS payroll integration.
4. Administer ACA measurement and reporting for compliance.
5. Ensure employees are enrolled for their benefits in a timely manner. Enter employee benefits choices into benefits software systems.
6. Process employee status changes and qualifying events using existing systems and processes.
7. Oversee the planning, coordination and implementation of annual benefits enrollment.
8. Conduct exit interviews for regular, full time employees who resign employment. Discuss benefits continuation (COBRA continuation, conversion of policies, etc.) with employees who are terminating.
9. Assist employees with the application process for short term disability benefits and/or long term disability benefits.
10. Assist surviving beneficiaries in filing death claims with insurance companies.
11. Meet with employees who have questions or issues concerning benefits and troubleshoot complex benefit issues.
12. Direct employees to appropriate contacts with insurance providers to assist them with benefit issues pertaining to coverage.
13. Determine employee eligibility for Family and Medical Leave Act and provide employees with appropriate forms.
14. Manage the catastrophic leave program and provide information and assistance to employees in utilizing the program.
15. Assist employees called to active military duty in understanding and using their military leave. Explain available payroll and benefit options. Request and maintain the required documentation and ensure required forms are completed.
16. Conduct New Employee Orientation sessions.
17. Prepare and distribute benefits and wellness communications.
18. Function as the primary liaison between the HR Department and Payroll/Accounting. This role includes reviewing and processing personnel actions to comply with policies and creating and maintaining employee records in the HRIS/payroll system.
19. Function as a liaison between vendors, employee committees, HR and administration in the development and communication of benefits and wellness strategies.
20. Keep the HR Director and HR team informed about benefit related issues in a timely manner.
21. Oversee the organization of the document management system concerning employee benefits and leave documentation.
22. Maintain HR content on internal and external websites.

About the Company

As the third largest and one of the fastest growing cities in Arkansas, Fayetteville is packed full of opportunity. We’re a diverse city of families, students, artists, professionals, outdoor enthusiasts and more. Fayetteville has a current city population of 80,600 and is nestled in the beautiful Ozark Mountains. Fayetteville is located in Northwest Arkansas and the region is centered around the four large cities along the Interstate 49 corridor: Bentonville, Rogers, Springdale, and Fayetteville. The NWA region is home to the headquarters of Walmart, Tyson Foods, and J.B. Hunt Transport Services. The population of NWA is approximately 513,559 residents.
Northwest Arkansas offers amenities that rival many major metropolitan areas. These include: Crystal-Bridges, a world-class museum of American art; expansive and diverse shopping; a minor league baseball team; and two world-class performance theaters. Fayetteville is home to one of the premier Southeastern Conference educational institutions, the University of Arkansas, and its nationally competitive collegiate sports teams.
The attractive quality of life of the Northwest Arkansas region is a result of the fruits of economic development in the region and smart investments in the community vitality of the region. Because of its progressive business community, Fayetteville is a place for people to not only visit and work but also to live, play and thrive. More information about economic development in Fayetteville can be found on the Startup City of the South website and in the Fayetteville First Plan.


1.      Bachelor's degree (B.A. or B.S.) in Human Resources or related area from a college or university and two years of HR or office setting experience required.

2.      Must possess a valid driver’s license.

3.      PHR or SHRM-CP, desirable.

4.      Must successfully pass criminal background check, including but not limited to convictions, guilty pleas, or no contest pleas to violent offenses, theft offenses and any offense under A.C.A. 21-15-103.

5.      Ability to multi-task and work independently with little supervision.

6.      Must be proficient in the use of a computer and highly proficient in the use of word processing and spreadsheet applications.  Must be able to become proficient in the use of applications for payroll, benefits, document imaging and various insurance company and benefits vendor online programs.

7.      Possess strong organizational skills.

8.      Ability to pay close attention to details.

9.      Ability to read and interpret benefit program documents.

10.  Effectively communicate with others orally and in writing often under complex     conditions that require good judgment.

11.  Ability to use addition, subtraction, multiplication and/or division to calculate pay rates, insurance rates and percentages. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

12.  Must be able to sit for long periods of time; move from location to location. Ability to manipulate computer keyboard and papers; and stoop or bend (such as to work with and around filing cabinets).  Occasional light lifting and carrying up to 10 pounds, may be required.