Calendar of Events

Cultural Competence in Managing Conflict

July 31 | 5:30 pm-9:15 am   

Related Site: globalcampus.uark.edu/register

Sam M. Walton College of Business (Show Map)

220 McIlroy Avenue
Fayetteville, AR

There are many ways to manage conflict. Positioning business leaders and HR professionals to lead, execute and operate in an environment of cultural competence will enable them to align the management of a diverse workforce with the organization’s strategic intent. Focusing on learning outcomes in the areas of diversity maturity, increasing cultural competence and the identification of micro-inequities, this session will take participants through culturally aware models of conflict resolution.

Learning Objectives:

• Align conflict management with the strategic goal of cultural competency, identify organizational micro-inequities,
• develop skills and techniques around diversity maturity,
• spearhead and execute best practices in the diversity & inclusion arena.

Instructor Arthur T. Matthews, J.D

Arthur is a Certified Mediator & Arbitrator (NRC, EEOC and AAA) and has been a Visiting Professor at the University of Arkansas Sam M. Walton College of Business since 1998. Matthews possesses a 25 year body of work in leadership, employee/labor relations, human resources and diversity and inclusion. He serves as an Assistant Adjunct Professor at NYU and as a consulting faculty member at Cornell University School of Industrial and Labor Relations. He teaches courses such as diversity, leadership, human resources, labor relations, employee relations, mediation, labor-management cooperation, arbitration, managing in a global economy and public speaking.

This class has been approved for 3.5 general recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute.

You may register online or contact for more information.

**Class fee will be discounted for students, faculty and Alumni members.